Program Specialist - Process & Tools

In your role, you will

• Act the resource person for all the program processes and promote them;
• Act as the expert for programs processes and interact with process experts from other functions;
• List, centralize, document, harmonize, and improve the business processes of the programs function by working closely with engineering, procurement, methods, customer service, finance, etc.;
• Analyze, identify, propose and implement improvements to programs processes;
• Organize and lead process improvement workshops;
• Coordinate and participate to the update of the BM;
• Compile IT tool requirements from the different program teams and develop specifications for the development of new IT tools while ensuring standardization among Programs teams;
• Support users in the program team during the deployment phase of new tools and processes;
• Define a master plan for the development and revision of the Bombardier Manuals (BM) and processes for the programs function;
• Deploy the Programs Academy including a curriculum of courses aligned with the progression of program analysts of the different groups;
• Develop training modules and train the program analysts.
   

As our ideal candidate

• You hold a bachelor’s degree in engineering, Business Administration, or related field;
• You have a strong understanding of the programs processes;
• You have a minimum of 10 years of experience in programs, business analysis, industrial engineering or equivalent;
• Working experience in the aerospace industry is an asset;
• You have experience in project management as well as knowledge of aircraft development cycle;
• You have good presentation skills and are attentive to details;
• You have excellent bilingual oral and written communication skills;
• You are organized, a vector of change and focused on solutions;;
• You have good computer skills in a Windows environment: Word, Excel, PowerPoint, MS Project, Teams, etc.;
• You have logical and flexible mindsets, show initiatives, and demonstrate overview/detailed approaches.