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Specialist Group Governance Applications

Date: Mar 20, 2017

Location: Delhi, DL, IN

Specialist Group Governance Applications-TGIS-INDH01170172

Description

Bombardier Transportation is the number one provider of rail solutions in the world. Our business holds the number one global market position in eight of the ten markets we service. Our product portfolio includes a full range of passenger rail vehicles and we manufacture locomotives, bogies, propulsion and rail control solutions.

At Bombardier, 70,000 employees in 60 countries work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we'll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

Purpose of the job

The Specialist Group Governance Applications leads functional and technical alignment and drives towards standardized solutions at high quality as well as continuous improves global application support and maintenance.

The Specialist is responsible for advising, maintaining and managing Group Governance applications used in BT. He/she provides governance of contracts and owns the Total Cost of Ownership (TCO) of the applications assigned to him/her. As Application Manager he/she understands the complete applications life cycle and champion’s standardization in-line with the IS Organization Strategy and Vision. As subject matter expert he develops and maintains BTs strategic Group Governance solutions together with external support with a special focus on integration to ERP and BI financial modules.

Key responsibilities and challenges

Run IS Applications

Builds and maintains strong relationships with internal and external customers

Govern user support for different systems

Defines and implements appropriate KPI’s to ensure SLA’s are met/exceeded.

Assure timely resolution of major incidents

Ensure to meet the SLA to the business for the assigned tasks

Identify improvement potential in operations, suggest improvements and enhance the support and the support process(es)

Provide content support in 3rd party negotiations / agreements

Define and contribute to the definition and implementation of support models

Prepare application budget and forecast cycles

Demonstrates excellent Financial control of application budgets

Excels in Vendor & Service Management

Proactively manages the operational costs and Support services.

Fully responsible for the Application Life Cycle.

Proactively supports strategic projects

Assures legal compliance of the Application portfolio.

Contributes in the development of governance tools and procedures/ processes.

Design & Build of IS Applications

Estimation of development effort based on a defined methodology

Review of the technical designs and documentation

Review test reports of projects before systems are taken over into maintenance

Facilitate the integration between projects and support

Prepare and conduct workshops with the Specialists Business Processes and business to specify business requirements and discuss potential application solutions following the business and IS strategy

Contribute to the integration and involvement of all functions and 3rd parties, which need to contribute to the development for solution implementation

Innovation

Contribute to innovative solutions and services of IS Applications

Develops Business cases and drives Continuous improvement of the Applications portfolio

Qualifications

Qualification & Knowledge:

Bachelors / Masters / Engineering degree in Computer Science/ IT or relevant experience

4 to 8 years IT system maintenance experience with special focus on application management, experience of budget planning and cost controlling.

Should have experience as Application Manager with focus on Salesforce

Strong analytical, moderation and presentation skills.

Good Understanding of Application Management Life Cycle

Must have knowledge of incident, problem and change management

Job: Applications Specialists
Primary Location: IN-DL-Delhi
Organization: Transportation
Schedule: Full-time
Employee Status: Regular

Job Posting:
19.03.2017, 12:26:54 PM

Unposting Date
02.04.2017, 11:59:00 PM


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