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Technical support engineer (m/f)

Location: London, ENG, GB

Technical support engineer (m/f)-TWMA-UKLD01293950

Description

Bombardier Transportation is the number one provider of rail solutions in the world. Our business holds the number one global market position in eight of the ten markets we service. Our product portfolio includes a full range of passenger rail vehicles and we manufacture locomotives, bogies, propulsion and rail control solutions.

At Bombardier, 70,000 employees in 60 countries work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we'll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

We are currently looking to recruit a Technical Support Engineer (m/f) based in Selhurst, United Kingdom.

YOUR ROLE

This role is responsible for monitoring component usage by the customer and ensuring that cost are correctly allocated to the responsible party (BT, customer, supplier); will encompass the regular review of customer maintenance plans ensuring they are compliant to BTs maintenance schedules; provide technical support and advice to the customer as directed by the engineering manager; will provide support to the BT materials team in the identification of component and assemblies BT/supplier part numbers.

YOUR TASKS

• Support casualty material returns process by the daily review of unplanned materials identifying the party liable for the material repair cost.

• Participate as part of the engineering team reviewing component failure data to identify trends, taking ownership of specific components failure modes and proposing mitigating actions / solutions.

• Support the customer / central engineering investigations of major defects. Generation of reports and recommendation of potential solutions.

• Support the engineering manager in meeting the projects obligation on I-form management and safety reviews.

• Support the identification of correct components and assemblies for the BT materials team and the customer.

Qualifications

• General engineering experience/background. HNC (or equivalent) in Electrical/ Mechanical Engineering;

• Technical Knowledge of the Electro Star or similar platform would be of advantage;

• Computer Literate – Knowledge of Word, Excel, Power Point;

• Good communication skills at all levels;

• Attention to detail and clear levels of ownership;

• Customer focused.

Are you interested in starting an exciting career at Bombardier Transportation? If so, apply now at www.careers.bombardier.com and start your dynamic career today!

Your ideas move people.

Posting date: 10.02.2017

Closing date: 10.03.2017

Competitive salary range

Number of working hours: 37

Job: Maintenance
Primary Location: GB-ENG-London
Organization: Transportation
Schedule: Full-time
Employee Status: Regular


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