Avionic/Mechanical Technical Representative - Customer Response Center (Singapore)

In your role, you will

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.
   

As our ideal candidate

• You have College / Diploma or equivalent academic qualification in Aircraft Maintenance (Avionics / Mechanics).
• You have Aircraft Maintenance Engineering License in CAAS or EASA or FAA.
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express. However, candidates with avionics/mechanics technical knowledge on other Bombardier products will also be considered.   
• You have a minimum of ten (10) years’ experience in problem solving in the Interior and aircraft systems in general.
• You are customer focused and have strong English communication skills (spoken and written).
• You must be available for off-site assignments on short notice (10%).
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, and weekends on rotation.