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ITCS Service Coordinator

Date: Mar 14, 2017

Location: Stockholm, STM, SE

ITCS Service Coordinator-TRCS-SEST01342836


Service coordinator (m/f)



Within Bombardier, we work together to evolve mobility worldwide. If you have a good idea, we'll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel and your passion, our tracks.

Bombardier Transportation is the number one provider of rail solutions in the world. Our business holds the number one global market position in eight of the ten markets we service. Our products portfolio include a full range of passenger rail vehicles and we manufacture locomotives, bogies, propulsion and rail control solutions.

We are looking for a Service Coordinator for our RCS/NIS – ITCS department in Stockholm.

As a Service Coordinator, you will be a member of the service organization and perform a variety of administrative and project-oriented duties, some of which are very business critical. This role requires a thorough knowledge of System and products, company policies and procedures in addition to displaying a high degree of professionalism, tact and initiative in handling the customer contacts.

Key responsibilities

Review incoming correspondence, prioritize, distribute and follow-up on the execution.

Perform logistic tasks related to support and service like spares and repair handling.

Coordinate and arrange follow-up and coordination meetings

Steer and conduct project-oriented tasks such as guide RCS staff in our internal policies and practical procedures, such as RCS support case handling and relevant tools.

Operate software packages such as Lotus Notes, MS Word, Excel and PowerPoint to compose and format correspondence, brief documents, presentations and reports.


Office package is a must

Very good communication skills

Organized, open to challenges and ability to work with deadlines

Fluent in English and Swedish

Previous work experience in a technical environment is an advantage

Are you interested in starting an exciting career at Bombardier Transportation? If so, apply now at and start your dynamic career today!

Your ideas move people.

Job: General Office Work
Primary Location: SE-STM-Stockholm
Organization: Transportation
Schedule: Full-time
Employee Status: Regular

Job Posting:
14.03.2017, 11:23:46 AM

Unposting Date
13.04.2017, 4:59:00 PM