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Operations Quality Manager (Tech/Eng’s)

Location: Derby, ENG, GB

Operations Quality Manager (Tech/Eng’s)-TGQU-UKDY01807214


At Bombardier Transportation, our trains and rail solutions move millions of people safely and reliably around the world, every single day. Join us, and you’ll be part of a global team, sharing knowledge, experience and ideas across countries and cultures, and boosting our reputation as a global leader in rail technology. Your work will have a truly human impact, connecting communities, cities and businesses, and helping people to get where they need to be. It’s all about progress.

If you’re ambitious, driven and team-spirited, this is your opportunity to build a career as a

About the role:

The Operational Quality Assurance (OQA) Manager sets vision and strategy for OQA and translates this in operational actions, in line with the overall quality strategy and policy.

He/she defines the plan for Built-in Quality (BiQ) maturity growth and ensures everything is in place so that products leave BT in a perfect Quality condition, Right first time.

He/She will drive and support the successful roll out, implementation, stabilization and improvement of Q6.

Has personnel and disciplinary responsibility.

Manage through the start up phase:

 ensuring customer specifications are available and relevant tools are in place,

 managing the Inspection and Test/Control Plan,

 support the start up phase to ensure run @ rate is achieved,

 internal first article inspections on manufactured product.

Manage through the build phase:

 ensuring that all Inspections and Tests are performed by qualified personnel using established, verifiable processes and procedures.

 conducting level 1 corrective source inspection in response to ANDON or business concern,

 monitoring of special processes via audits (welding, bonding, crimping, … etc.)

 conducting routine White Rooms

 conducting of Pre-shipment Acceptance Inspection

 support the Project Quality Manager’s in the product sale process

 coach and mentoring assembly personnel to ensure quality standards are achieved,

 drive and support quality improvements utlising the standard quality KPI’s.

 feed forward/feedback issues using the Q6 elements.

Manage Quality Records which includes:

 recording of open items lists between operations activities and /or non-conforming products

 reviewing build records, Car History Books, Test Specifications, Modification Status and configuration data which all forms as the product history documentation.

Control of product non-conformities

 Control of non-conforming manufactured and / or purchased Products focusing on reduction targets linked to Operations related NCC (BT rework, Supplier/BT liable rejects)

Responsible for management of budget and people development.


Typically 3 – 5 years experience in a relevant role.

• Very good knowledge and experience about quality standards and quality checks

• Very good knowledge of our products and their acceptance criteria

• Very good knowledge and experience about Q6 standards and elements, especially feedback / feed forward processes, quality gates, problem solving methods (8D, ...)

• Drive and conduct of problem solving processes using structured problem solving methods

• Close collaboration with methods, the manufacturing area and the continuous improvement area

• Knowledge of PDCA, Lean, BOS

• Participation in BOS assessment, Knowledge of BES

About us

Bombardier Transportation is a global leader in rail technology, offering the broadest portfolio in the industry. We cover the full spectrum of rail solutions, ranging from trains to sub-systems and signalling, and provide complete transport systems, e-mobility technology and maintenance services. As an innovation driver we continuously break new ground in sustainable mobility, and our integrated solutions create substantial benefits for operators, passengers and the environment. And, headquartered in Berlin, Germany, we employ around 39,850 people, with products and services operating in over 60 countries.

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Job: Quality Manager
Primary Location: GB-ENG-Derby
Organization: Transportation
Schedule: Full-time
Employee Status: Regular

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