Share this Job

Operations Supervisor

Date: May 16, 2022

Location: Hartford, CT, US

Operations Supervisor -PH2147


At Bombardier Aviation, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

Bombardier has an exciting opportunity available for an Operations Supervisor based in Hartford, CT

Located at Bradley International Airport, Bombardier Business Aircraft’s Hartford Service Center offers a great place to learn from the best in business aviation. Established in February, 1981 as a 70,000 sq ft facility now boasts 198,000 sq ft. It is equipped to perform scheduled and unscheduled maintenance, modifications, including interior modifications, avionics installations, and Aircraft on Ground (AOG) support for Bombardier Learjet, Challenger and Global aircraft. The Service Center has received certifications from FAA, EASA, Bermuda, Canada, Cayman Islands, Argentina, Brazil, Guernsey and Mexico. The facility has received 22 consecutive FAA Diamond Awards and is actively involved in the Hartford community, spearheading programs to create awareness about aviation maintenance among local students and to help close the gender gap in the industry.

The Operations Supervisor supervises assigned aircraft maintenance employees and responsible for the daily and overall operations of the aircraft maintenance department, to include safety, schedules, personnel and quality.

In your role, you will:

- Adhere to Bombardier General Work Requirements

- Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing. Ensure that regular established safety/security audits are conducted and discrepancies are addressed.

- Perform supervisory responsibilities for assigned employees and area(s), for example, time card and vacation approvals, PMP and 30/60 day reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave

- Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed locationSupervise the performance of maintenance and ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.

- Oversee and manage the resources to maximize productivity and minimize DOI.As required, submit requests for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.

- May be required to act on behalf of Customer Project Manager during absence. May be required to support UMT, including, for example, coordination of tooling and parts, scheduling personnel, and aircraft return-to-service. Administers team related policies & procedures.

- Manage time keeping system to ensure employee hours are accurate, and track attendance.

- Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, etc.

- Facilitate DMM meetings with all departments & shops.

- Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.

- Identify and communicate best practices and champion continuous improvement initiatives.

- Engage in BAS Network Database and transfer SAP Work Orders into database.

- Engage in BAS Network Reporting. (Shop Floor Efficiency)


As our ideal candidate:

- You typically have a minimum of 5 years of experience in performing aircraft heavy/line maintenance.

- You typically have a minimum of 3 years leadership / Supervisory or Lead experience (Aircraft Maintenance preferred).

- You have working knowledge of process improvement methodology and application.

- You have recruitment and Interviewing skills, with the ability to make sound decisions on hiring.

- You demonstrated Leadership skills necessary to make decisions with sound judgment, train and mentor employees for improved performance, coordinate activities of multiple departments, and guide day-to-day operations successfully.

- You have the ability to forecast labor and skill requirement.

- You have research and analytical skills necessary to collect, analyze, and interpret survey data, customer behaviors, and general trends within the applicable aircraft market.

- You have presentation skills necessary to effectively communicate, update, persuade and/or facilitate discussions with employees and all levels of management.

- You have business writing skills necessary to create various reports and correspondence.

- You are able to perform the role as Operations Manager when needed.

- You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting

- You have computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email and web-based applications as well as other operating systems used to manage the maintenance work

Your ideas move people.

Job: Supervisor
Primary Location: US-CT-Hartford

Zip Code: US 06096
Organization: Aerospace
Schedule: Full-time
Employee Status: Regular

Job Posting:
23.11.2021, 12:10:18 PM

Unposting Date: Ongoing

Nearest Major Market: Hartford

Job Segment: Operations Manager, Manager, Engineer, ERP, Operations, Management, Engineering, Technology