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Client Compute Specialist

Date: Mar 20, 2021

Location: Montreal Dorval, QC, CA

Client Compute Specialist-MON17556

Description

BOMBARDIER

At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

In your role, you will:

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Support scaling policies for device management, remote access and support for remote work to sustain the sudden spike in demand.

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Audit Existing Policies to Remove Roadblocks to Remote Work

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Grow the capacity of client and app virtualization infrastructure to support 100% of the organization working remotely

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Ensure UEM tools are in place to perform updates and patches reliably delivered to systems off-network

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Remove or reduce complex approvals required for users to work from a personal device or from an alternate location

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Implement solutions for remote working to address hardware failures, Endpoint remote control as well as Joiners and Leavers processes

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Work in collaboration with the Architecture team on the design, development and maintenance of Infrastructure building blocks

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Provide technical coaching and advisory to team members, business colleagues and relevant stakeholders

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Define service & technology roadmap for strategic planning and annual portfolio cycles

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Plan annual budget including TCO and forecast

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Deliver to budget targets and at best cost/value ratio

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Manage relationship with Business stakeholders and Key users as required

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Validate supplier’s contract from content & scope perspective

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Manag escalations between supplier managed services and other service areas

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Review SLA and KM (Key Measurements) and develop governance structure/standards of service delivery based on business, and IT strategies

Qualifications

As our ideal candidate,

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You have at least 7 years in a similar senior service role with accountability

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You have in-depth knowledge of the following: Citrix, VMWare, Xenserver, SCCM/MEMCM, Android, iOS, Intune, Windows 10, Autopilot, MDT – Microsoft Deployment Technologies

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You have strong overall understanding of workplace computing architecture and underlying technologies

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You have strong project management / delivery mindset with good understanding of agile framework.

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You have the ability to thrive under pressure and demonstrate proficient priority management skills

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You have strong written, verbal communication and strategic presentation skills – Effectively communicate with non-technical staff & with members of interdisciplinary teams

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You must be able to work well both autonomously and collaboratively

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You have excellent vendor management experience

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You have experience in working in a global environment with accountability for geographically dispersed offices and entities

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You have contract negotiation and management skills

Bombardier is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone. Join us at careers.bombardier.com

Your ideas move people.

#LI-RK1

Job: Information Systems and Information Technologies
Primary Location: CA-QC-Montreal Dorval
Organization: Aerospace
Schedule: Full-time
Employee Status: Regular

Job Posting:
19.02.2021, 2:33:12 PM

Unposting Date: Ongoing


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