Share this Job

Enterprise Services Platform Specialist

Date: Mar 20, 2021

Location: Montreal Dorval, QC, CA

Enterprise Services Platform Specialist-MON17570



At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

In your role, you will:

Lead Services & Support portfolio simplification strategic initiative and maintain application/tools Inventory accuracy (application level, hosting/lower tech stack dependencies, landscape relationships)

Bring together the holistic view of application, tools, and platform solutions for the Services & Support areas with controls over the application estate including the architectural aspects, configuration, data model, costing, cyber security, data privacy, interface/integration, infrastructure of the Engineering portfolio and communicates the overall landscape to the stakeholders

Enable Analytics, Cloud, and Digital Asset strategies thru Enterprise Intelligence & Digital Solutions capabilities and services leading to AI readiness

Manage Services & Support application portfolio TCO with solid acumen of application / license costing models, operating costs, charge back mechanisms and industry best practices that drive the right technology for the right purpose and for the right price

Drives governance on refining, approving and roadmap convergence decisions with focus on speed to market, solution agility, and rapid benefit realization

Owns, defines and maintains all Services & Support application architecture standards: this includes the Services & Support end to end value stream processes and mapping of the application usages to the purpose of the tool. There needs to be a strong focus on interoperability, integration, rationalization and future roadmap aligned with Bombardier Business Strategic priorities as approved by BIS Leadership team and Head of BIS

Establishes Services & Support application technology innovation, assessment, and adoption framework in strong partnership with Engineering Colleagues and peers across Cyber, Infrastructure, Collaboration, Data Management, and User Experience platforms to deliver user centric operating experience and design thinking

Monitor changes and advancements in technology to discover ways Bombardier can gain competitive advantage.

Initiate and foster strong alignment and collaboration with project teams, cyber, peers and colleagues and executive management

Own, create and/or review high level and low-level solution documentation which includes business processes, system design, access controls/ role profiles, integration and database technologies, industry best practices for the application and functional area as an active member of ARB


As our ideal candidate,

- You have a bachelor degree in computer science, engineering or other technical path
- You have target Applications: Salesforce, CRM, Zendesk,
You have 7 years experience as Technology Architect / Application Architect

You have 7 years experience in Services Platform (SaaS and COTS) deployment & operations management

You have 4 years experience with detailed working knowledge of CRM (SalesForce) systems, Analytic/Big Data Platforms, Collaboration tools, and cross platform integration (S4 Hana, MES systems, Maximo and other Service systems).

You have a minimum of 5 years in Program management and hands-on project delivered following Agile / Scrum methodology

You have good understanding of cloud security principles (SaaS, PaaS, IaaS with Azure and AWS)

You have strong communication skills and ability to build/maintain long term business relationship

You demonstrate leadership in leading meeting with diversified audience (technical and senior management)

You have ITIL 3 or ITIL 4 certification

You have business proficient level of English (with French a strong plus) is required for the role

Bombardier is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone. Join us at

Your ideas move people.


Job: Information Systems and Information Technologies
Primary Location: CA-QC-Montreal Dorval
Organization: Aerospace
Schedule: Full-time
Employee Status: Regular

Job Posting:
19.02.2021, 3:31:15 PM

Unposting Date: Ongoing

Job Segment: Engineer, Program Manager, Developer, Information Systems, Computer Science, Engineering, Management, Technology