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Inside Sales Representative - Smart Services

Date: Jun 9, 2022

Location: Montreal Dorval, QC, CA

Inside Sales Representative - Smart Services-MON18530



Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

The Inside Sales Analyst (ISM) at Bombardier Aviation is at the front-line of our sales pipeline. They are responsible for crafting the strategies for establishing contact with new prospects,. They work in tandem with the Smart Parts Regional Sales Managers and the Marketing Team to ensure full alignment on outreach and to catalyze lead conversions.

In your role, you will:

- Develop and execute Bombardier Aviation’s lead generation and business development initiatives.

- Manage a large pipeline of leads (e.g. upcoming new deliveries, in service aircraft, aircraft transfer, etc.)

- Forge strong relationships with the Smart Parts Regional Sales Managers (SP RSM) and BAS Regional Sales Managers through frequent touchpoints and systematic follow-ups.

- Work hand-in-hand with the SP RSMs to validate strategies, align outreach initiatives, hand-off qualified sales leads, and support end-to-end pipeline governance.

- Create strategies for identifying, qualifying and contacting new prospects with a goal of increasing BBA’s market share and order intake.

- Develop content for and execute first line and follow-up outreach to identified prospects through multiple channels including direct mail (physical & digital), cold calling, and in-person events (face-to-face interactions).

- Support the on-going validation and review of existing database contacts.

- Gain extensive knowledge of the assigned region through both in-depth research (e.g. database reviews, , , RSMs interviews, etc.) and in-region intelligence gathering.

- Provide support to the back-end lead generation research team through targeted guidance, discussion of upcoming strategies, and dissemination of feedback from RSMss & prospects.

- Document and track all initiatives and progress of activities through our CRM platform (, along with the support of any other Lead Generation internal governance requirements.


As our ideal candidate,

- You hold, at a minimum, a Bachelor-level University education;

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You have, at a minimum, 2+ years related experience in a field such as direct marketing, sales, consulting, etc.;

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You demonstrate excellent communication, presentation, networking and 1-to-1 relationship building skills;

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You can manage customer/prospect interactions at any level of an organization (e.g. from aircraft operations personnel to top C-Suite/UHNW individuals);

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You have a strength at building business development strategies for customers/prospects

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You have knowledge of any/all of the following areas – business aviation, sales, business development, direct marketing, market research;

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You have an ability to work in a fast-pace and dynamic environment;

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You are a motivated self-starter who can meet-or-exceed both self-imposed standards of excellence and high-level productivity and output expectations;

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You are comfortable leveraging multiple communication and social channels (e.g. telephone, email, LinkedIn, events, etc.) to make connections and start conversations with people;

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You possess problem solving skills developed within a strategy team, consulting or sales/marketing team (distinct asset);

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You have direct selling experience in targeting key clients (an asset);

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You are flexible to work off-hours and travel worldwide on company business - sometimes at very short notice - as required by the role;

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You demonstrate strong computer skills (Outlook, PowerPoint, Excel);

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You have prior experience with (an asset)

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You master the English language (spoken & written) – Additional language(s) an asset

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply.

We thank all applicants for their interest, however, only those under consideration will be contacted. Please continue to monitor our website and apply for additional positions for which you are qualified and may be of interest to you.

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Your ideas move people.

Job: Sales
Primary Location: CA-QC-Montreal Dorval
Organization: Aerospace
Schedule: Full-time
Employee Status: Regular

Job Posting:
16.12.2021, 3:25:02 PM

Unposting Date: Ongoing

Job Segment: Sales Rep, Market Research, Pre-Sales, Direct Marketing, QC, Sales, Marketing, Quality