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Invoice Analyst, Field Service Administration (temporary position)

Date: Apr 16, 2021

Location: Montreal Dorval, QC, CA

Invoice Analyst, Field Service Administration (temporary position)-MON17640

Description

BOMBARDIER

At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

In your role, you will:

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Create and Reconcile invoices for, but not limited to, the Entry-into-Service, Customer Response Center (Parts Express, Interim Lift, etc), Field Service Administration and Regional Support Offices related items,

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Provide governance data to upper management,

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Verify accuracy of all information on invoices (received and issued),

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Ensure proper coding is used when required,

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Work closely with other department and suppliers, analyze billing information, reconcile to data and research/resolve discrepancies,

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Prepare final invoice for customer(s),

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Gather additional invoice back-up if needed and input into SAP,

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Modify detailed items entered into SAP for invoices,

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Research invoices to check if they have been submitted for payment,

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Reject invoices when required,

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Respond to customer inquiries and resolve any billing/invoicing issues,

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Advise and support the implementation of solutions that would improve the overall performance of the team,

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Ensure continuous improvement, notably with the application of the problem resolution process,

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Identify, document and standardize key processes leading to the achievement of objectives,

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Determine the priority order of the execution of work according to emergency and different timelines,

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Maintain and follow-up on all monthly expenses, billing, organizational charts and other special projects that may occur,

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Audit expense reports and coordinate general office activities for the Field Service Team,

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Help the team in the deployment of policies and programs,

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Manage projects and follow them up using adequate metrics,

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Create Purchase Requisitions for the teams Purchase Orders.

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Reconciliation and coding for payment for the Field Service Team’s Central Credit Card.

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Reconciliation and Revenue captions for Entry-into-Service, but not limited to, month/quarter/year end.

Qualifications

As our ideal candidate,

- You have a College Degree in business administration, finance or the equivalent,
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You have a minimum of five (5) years of relevant experience,

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You possess strong verbal and written communications skills in both French and English,

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You are proficient with Microsoft Office Suite (Access, Word, Excel, and PowerPoint) including Outlook,

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You have previous experience with SAP and knowledge of invoicing modules in SAP

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You are familiar with Bombardier warranty and post warranty programs

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You have previous experience within aviation and familiarity with aviation vocabulary

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You must have a sense of organization, time management and you demonstrate autonomy,

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You have proven capability to build and maintain professional relationships by demonstrating strong communication and customer service skills.

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Desirable organizational skills: Flexibility and adaptation ability, ability to solve problems, and facilitation and communication skills.

Bombardier is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone. Join us at careers.bombardier.com

Your ideas move people.

Job: Customer Service
Primary Location: CA-QC-Montreal Dorval
Organization: Aerospace
Schedule: Full-time
Employee Status: Temporary

Job Posting:
18.03.2021, 3:43:28 PM

Unposting Date: Ongoing


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