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Operations Specialist – IT Service Release and Operations Readiness

Date: Mar 24, 2021

Location: Montreal Dorval, QC, CA

Operations Specialist – IT Service Release and Operations Readiness-MON17594



At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

In your role, you will:

Ensures the operating environment is prepared to effectively support and accept the changes resulting from a project or urgent change request

Ensures standardized methods, documentation and procedures are used for efficient and prompt handling of all IT Changes in order to minimize the impact of change related problems upon service quality.

Ensures the transition of a new or modified service into a live environment goes as smoothly as possible while service needs to meet the predefined operational readiness criteria

Ensures processes are properly followed and all relevant documentation & approvals are in place prior to any Change (Change Management)

Ensures proper management of maintenance windows across the IT landscape (including planned deployment of bundles and applications)


As our ideal candidate,

You have 4 Year Degree in Computer Science or other relevant degree

You have strong knowledge and experience on ITIL processes, ITIL certifications is considered an asset

You have strong knowledge of working with ITSM tools

You have well-developed organizational and time management skills including the ability to manage multiple tasks simultaneously with attention to details, in a fast-paced environment.

You have a minimum of 5 years of relevant working experience in the manufacturing or aerospace industry.

You have IS / IT generalist skills.

You have good communication skills with the ability to work effectively with a wide range of individuals in a diverse community.

You have the ability to manage relationship and deliverables remotely

You have skilled to evolve in a matrix organization

Bombardier is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone. Join us at

Your ideas move people.

Job: Information Systems and Information Technologies
Primary Location: CA-QC-Montreal Dorval
Organization: Aerospace
Schedule: Full-time
Employee Status: Regular

Job Posting:
23.02.2021, 4:42:16 PM

Unposting Date: Ongoing

Job Segment: Operations Manager, Information Systems, Computer Science, Aerospace, Operations, Technology, Aviation