Share this Job

Salesforce Technical Business Analyst

Date: Apr 10, 2021

Location: Montreal Dorval, QC, CA

Salesforce Technical Business Analyst-MON17544

Description

BOMBARDIER

At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

In your role, you will:

-
Assess complexity of requests in terms of scope and effort with the Salesforce Product Owner Team

-
Elicit, analyze, and document detailed business requirements from internal stakeholders and acquire business sign-off

-
Develop and document as-is/to-be detailed business processes

-
Organize, translate and simplify requirements into user stories

-
Drive completion of solution design and manage deliverables from Architecture and User Experience

-
Work with our development team to implement solutions

-
Monitor and communicate status

-
Review and approve test strategy

-
Support business focals in writing new or updating existing test scripts

-
Accept completed user stories

-
Manage project scope and deliverables

-
Perform IT testing to minimize bugs before business focals start UAT

-
Coordinate all the above tasks with SA (Solution Architect) when requirements require advanced technical expertise

-
Support Product Owner team in reproducing or finding root cause of incidents

-
Support other projects/initiatives where Salesforce expertise is needed

Qualifications

As our ideal candidate,

-
A Bachelor’s Degree with a concentration in Computer Science, Information Technology, or related field

-
Knowledge of the Salesforce environment including Sales Cloud, Service Cloud, Marketing Cloud, and Tableau Einstein

-
Knowledge of both the Classic and Lightning UIs

-
5+ year experience working as a business analyst including:

-
Documenting results of analysis and work-flows experience

-
Expertise in interpreting customer business needs and translating them into application and operational requirements

-
Experience working with cross functional teams, including developers, architects, QA resources

-
2+ year experience working within the Agile development methodology

-
Experience with managing projects from inception, through production release and beyond

-
High energy, data driven, and results oriented.

-
Excellent interpersonal, written, verbal communication skills and organization skills must be comfortable teaching and presenting to large groups at all levels of the organization from shop floor to CEO.

Bombardier is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone. Join us at careers.bombardier.com

Your ideas move people.

Job: Database Administration
Primary Location: CA-QC-Montreal Dorval
Organization: Aerospace
Schedule: Full-time
Employee Status: Regular

Job Posting:
09.02.2021, 5:21:53 PM

Unposting Date: Ongoing


Job Segment: Business Analyst, Developer, Computer Science, Aerospace, Database, Finance, Technology, Aviation