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In Service Supplier Management (ISSM)/Change Management Coordinator – Business Aviation

Date: Oct 19, 2021

Location: Montreal Dorval, QC, CA

In Service Supplier Management (ISSM)/Change Management Coordinator – Business Aviation-MON18203

Description

BOMBARDIER

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficeincy, reliability and safety. We are a global organization focused on working together with a team spirit.

In your role, you will:

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Lead the coordination of logistics for fleet wide issues on business aircraft within the Parts Services organization and other impacted stakeholders

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Negotiate the logistic plan and commercial agreement with supplier to ensure flawless execution and deliverables are met on time

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Ensure supplier is tracking to Action Plan, and follow up on progress and report any roadblocks for escalation to management

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Document outcome of negotiation and build communication packages to communicate the implementation strategies to impacted stakeholders

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Participate to various internal meetings such as IWT, CSRB, Safety Triage to get familiar with current emerging issues that will require us to work with suppliers to develop alternative strategies or sources of supplies that will address issues of reliability or availability

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Engage supplier over specific customer issues for recovery. Seek creative solutions to problems

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Seek cross-functional support and swift resolution to in-service customer fielding issues;

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Ensure supplier readiness for suppliers attending customer advisories

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Represent ISSM in internal and external meetings with suppliers and all disciplines within Customer Support

Qualifications

As our ideal candidate,

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You have a Bachelor’s degree or equivalent work experience

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You have 5-7 years industry experience, preferably in a supply chain role

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You Ideally have 2 years of experience in customer service

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You have system knowledge of SAP, Outlook, Microsoft Word, Excel and PowerPoint;

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Excellent communication, effective negotiation skills and project management skills

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You are proficient in English, spoken and written and you are fluent in French;

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Analyzes existing conflicts, considering the different viewpoints and remaining objective during discussions;

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You are a team player, demonstrate strong organizational skills and are autonomous;

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You are a detailed oriented individual who enjoys taking initiative and ownership;

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You are available to be on call after regular working hours on an "as required" basis or even travel “as required”

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigation status, disability or other applicable legally protected Characteristics to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone.

Join us at https://bombardier.com/en/careers/career-opportunities

Your ideas move people.

#LI-RK1

Job: Logistics
Primary Location: CA-QC-Montreal Dorval
Organization: Aerospace
Schedule: Full-time
Employee Status: Regular

Job Posting:
27.09.2021, 9:20:11 AM

Unposting Date: Ongoing


Job Segment: Service Manager, Aerospace, Logistics, Manager, Customer Service, Aviation, Operations, Management