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Technical Representative within the Customer Response Center (CRC) Rotation Team 24/7

Date: Oct 20, 2021

Location: Montreal Dorval, QC, CA

Technical Representative within the Customer Response Center (CRC) Rotation Team 24/7-MON18195

Description

BOMBARDIER

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficeincy, reliability and safety. We are a global organization focused on working together with a team spirit.

In your role, you will:

- Support Business Aircraft Global Express and Challenger series customers and Field Service Representatives by providing troubleshooting, technical guidance and making technical recommendations on aircraft systems.

- Prepare accurate, complete and concise technical reports and correspondence.
- Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of aircraft.

Qualifications

As our ideal candidate,

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You have a College Diploma in Aircraft Maintenance (Mechanics).

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You have a comprehensive technical knowledge and experience of aircraft systems on the Global Express and the Challenger series platforms. However, candidates with mechanical technical knowledge on other Bombardier products will also be considered.

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You have a minimum of ten (10) years’ experience in problem solving in the interior and the green aircraft domain.

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You are customer focused and have strong English and French communication skills (spoken and written).

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An AME license or equivalent is an asset.

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You must be available for off-site assignments on short notice (10%).

- You are comfortable using MS Office Programs.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigation status, disability or other applicable legally protected Characteristics to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone.

Join us at https://bombardier.com/en/careers/career-opportunities

Your ideas move people.

Job: Technical/Customer Support
Primary Location: CA-QC-Montreal Dorval
Organization: Aerospace
Schedule: Full-time
Employee Status: Regular

Job Posting:
28.09.2021, 11:00:00 PM

Unposting Date: Ongoing


Job Segment: Customer Service Representative, Aerospace, Field Service, Customer Service, Aviation, Manufacturing