Supplier Performance Agent
Job Description
Posting Start Date:  8/24/26
Requisition ID:  14843
Central- Hong Kong, HK, HKG,

What are your contributions to the team?

  • Lead visits at key supplier sites to analyze performance issues, and coordinate improvement strategies inclusive of PO alignment, process improvements and quality system improvements 
  • Expedite all critical parts at critical suppliers to clear all roadblocks and ensure zero disruption to the production line 
  • Work with the supplier to establish a back to PO plan through harmonized lines of balance and ensure a daily follow up 
  • Align with all key internal stakeholders and prepare a clear mandate for the supplier intervention, regularly follow up on the mandate and ensure a smooth handover. 
  • Identify supplier improvement and risk mitigation opportunities at key supplier sites and manage these improvement activities. 
  • Drive execution of supplier performance improvement plans and interface with internal and external partners to collaboratively pursue solutions and closure of action plans. 
  • Work closely with Procurement, Quality, and Operations stakeholders to create supplier development plans centered on quality, delivery, capacity and supplier process capability. 
  • Provide regular feedback to all relevant stakeholders on supplier support progress through 
  • Effectively communicates to internal and external groups and ensure appropriate escalation. 
  • Conduct a very thorough capacity / capability onsite review at the supplier and establish a clear action plan to address all the gaps 
  • Coordinate your own work travel plans by doing the reservation, follow up, expense claim and financial review. 

How to thrive in this role?

  • You hold a Bachelor's degree in Administration, Industrial Engineering, Operations management or equivalent experience.  
  • You have a minimum of ten (10) years experience. 
  • You must be ready to travel up to 70% of the time. 
  • You have strong manufacturing and production knowledge and experience. 
  • You have experience working with sub-tiers. 
  • You are extremely independent and able to work with new supplier with minimal information. 
  • You have experience in project planning and coordination involving several sectors. 
  • Your computer skills in MS Power point, Excel and Word are expert level. 
  • You are able to work on multiple tasks simultaneously and prioritize. 
  • You have a strong sense of ethics and are customer focused.  
  • You have a good analytical, planning, problem solving and interpersonal skills. 
  • You have operational and financial management knowledge (asset). 
  • You understand the business relationship & dynamics between the Supplier and Bombardier. 
  • You have strong communication skills and good knowledge of BA system. 
  • You are fluent in English (spoken and written).