Analyst, Quality Assurance

Date: May 9, 2024

Location: Colon, MEX, MX, 76270

Company: Bombardier

At Bombardier, our employees work together to develop mobility around the world, one good idea at a time. If you have a good idea, we'll provide the environment in which it will thrive and grow into a great product or customer experience. 
Your ideas are our fuel.

In your role, you will

  • Monitoring and follow up of new customer complaints, status of containment and corrective action, identifying the risks associated to ensure the on-time delivery of the Queretaro products.
  • Coordinate the development of corrective action plans to contain and response the customer complaints at Queretaro site.
  • Establishment CAB review meeting with Bombardier sites to follow up the customer complaints.
  • Develop and optimize all the visual aids issued to production shopfloor to do the follow up of containment and corrective actions.
  • Ensure the decision-making are based on the cost-benefit analysis of each customer complaint.
  • Support the investigation and resolutions of situation derived from customers complaints, audits and follow ups of quality alerts.

As our ideal candidate

  • You have bachelor's degree in Aeronautics, Industrial or Administrative Industrial Engineering.
  • You have advanced technical and business English.
  • You have experience: 3 to 5 years of relevant experience.
  • You have experience with BMS (Bombardier Manufacturing System), Bombardier manuals (BM's), BES (Bombardier Engineering Systems), QMS (Quality Management System), SMS (Safety Management System), internal and industry regulatory requirements (ISO 9001, QAD, etc.)
  • You have knowledge of certifications of Catia V5 (or related such as Autocad), SAP, 3DVIA, Advanced Excel, Office 365
  • You have configuration and review of Technical Drawings
  • You have SAP management

Bombardier Aerospace is an equal opportunity employer with a non-discrimination policy.
If your profile meets the requirements of the position, we will keep you informed via email or phone.

Join us at:

Your ideas move people.


Job Analyst, Quality Assurance

Primary Location Aerospace Mexico (B.A.M)

Organization Aerospace Mexico (B.A.M)

Shift Any Shift

Employee Status Regular