Analyst Senior, Program, Customer Requests

Date: Sep 23, 2024

Location: Dorval, Québec, CA, H4S 1Y9

Company: Bombardier

When applicable, Bombardier promotes flexible and hybrid work policies. 

Why join us?

 

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

 

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise. 

 

Bombardier’s Benefits Program

 

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

  • Insurance plans (Dental, medical, life insurance, disability, and more) 
  • Competitive base salary 
  • Retirement savings plan 
  • Employee Assistance Program  
  • Tele Health Program 

What are your contributions to the team?

  • Simultaneously manage several projects related to customer-requested changes to Global aircraft interior completions. You will evaluate financial and schedule impacts of customization requests. You will be responsible to follow up and assure that relevant functional groups are respecting commitments until accepted changes are implemented.
  • Harmonize and communicate plans & follow the implementation plan for these customer requests, to insure a perfect execution on the production line.
  • Identify & communicate schedule & financials risks and provide visibility on impacts & mitigation plans.
  • Identify financial impacts from customer change requests and proceed to their financial reconciliations.
  • Provide support and prioritization to internal focals
  • Work on projects for continuous improvement of interior completions processes.
  • Work in a cross-functional environment where you must deal with all levels of various functions.
     

How to thrive in this role?

  • You have a bachelor's degree in Business Administration (GOP), or equivalent with a minimum of five (5) years of experience in aviation
  • You have experience in the manufacturing industry (an asset)
  • You are proficient with Microsoft Office Suite (Word, Excel, PowerPoint, and Project)
  • You are proficient with BDI (an asset)
  • You are proficient with SAP (an asset)
  • You have knowledge in P&Os/C&Os/RFQs/ODI process (Price and offerability/Request for quote/Outstanding Delivery Items)
  • You have a good interpersonal, leadership & communication skills
  • You are customer-oriented and innovative in problem solving
  • You show an open mind and a great ability to work as a team player
  • You must have a sense of organization; time management and you demonstrate autonomy
  • You have good knowledge in operational and financial management, as well as terminology and legal interpretation of the contract
  • You are bilingual (English & French) 

#LI-hybrid

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

 

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

 

 

Job Analyst Senior, Program, Customer Requests

Primary Location Administrative Centre (CA)

Organization Aerospace Canada

Shift 

Employee Status Regular

Requisition  5311  Analyst Senior, Program, Customer Requests