Avionics, Customer Response Engineer

Date: Jun 29, 2024

Location: Dorval, Québec, CA, H4S 1Y9 Wichita, KS, US, 67209

Company: Bombardier

Why join us?


As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience.


Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity.  Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms.


Bombardier’s Benefits Program


With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

  • Insurance plans                                           
    • Dental, medical, life insurance, disability, and more 
  • Competitive base salary 
  • Retirement savings plan 
  • Employee Assistance Program  
  • Tele Health Program 

What are your contributions to the team?

•    Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
•    Prepare accurate, complete and concise technical reports and correspondence.
•    Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

How to thrive in this role? Skills, knowledge & experience:

•    You have a College Diploma in Aircraft Maintenance (Avionics).
•    You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express. 
•    However, candidates with avionics technical knowledge on other Bombardier products will also be considered.    
•    You have a minimum of ten (10) years’ experience in problem solving in the Interior and the Green Aircraft domain. 
•    You are customer focused and have strong English and French communication skills (spoken and written).
•    You have an AME license or equivalent (an asset).
•    You must be available for off-site assignments on short notice (10%).
•    You are comfortable using MS Office Programs.
•    You are available to work days, evenings, nights and weekends on rotation.

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.


Now that you can see yourself in this role, apply and join the Bombardier family!


Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.



Job Avionics, Customer Response Engineer

Primary Location Administrative Centre (CA), Wichita, ADMN / MFG, Learjet

Organization Aerospace Canada

Shift Rotational

Employee Status Regular

Requisition  3413  Avionics, Customer Response Engineer