Business Development Manager, Defense Aftermarket Services (Montreal, Canada)

What are your contributions to the team?

This role is crucial in supporting Bombardier Defense in Canada to secure strategic sales campaigns by presenting the portfolio of our aftermarket organization. The candidate will have the following responsibilities (but not limited to):
•    Customer Facing & Support: Serve as the primary point of contact for customers, providing exceptional service by addressing inquiries, resolving issues, and ensuring a positive and seamless customer experience. 
•    Bid Strategy and Planning: Analyze client needs and market trends to position the company’s offer strategically.
•    Cross-Functional Coordination : Collaborate with CX internal teams, such as Smart Services, Customer Support, Technical Support, Technical Publications, Trade Sales, Finance and Legal to gather input for the proposal.
•    Proposal Development and Content Creation : Ensure that the proposal includes a compelling value proposition, differentiators, and any required technical or financial details.
•    Financial and Pricing Strategy : Ensure pricing aligns with company goals, covers all necessary costs, and reflects an understanding of the market and client budget.
•    Review and Quality Assurance :Implement internal approval processes to gain necessary sign-offs from senior management
•    Client and Stakeholder Engagement : Communicate with the client or contracting organization to clarify requirements or discuss aspects of the proposal if allowed.
•    Proposal Presentation: Present proposal to customer in support of Bombardier Aircraft Sales team and present tailored Smart Services Defense  offerings.
•    Contract execution : Ensure completion of Due Diligence and Credit Application and Contract signature.
•    Lead post-submission debriefs to analyze proposal outcomes, identify strengths and weaknesses, and incorporate feedback for continuous improvement.

How to thrive in this role?

•    You hold a Bachelor's Degree in Engineering;
•    You have a minimum of ten (10) years of experience in engineering or technical program management at Bombardier Aerospace, and/or equivalent engineering activities related to Bombardier aircraft;
•    You have a minimum of ten (10) years of experience in an Air Force, Army or Aircraft Maintenance or Management Company
•    You have a minimum of ten (10) years of experience in proposal and/or project management;
•    You are a team player with initiative and excellent communication skills;
•    You have excellent customer-facing skills and experience are required;
•    You have the ability to effectively negotiate in-line with business objectives;
•    You are able to manage time and prioritize tasks effectively while working toward aggressive deadlines;
•    You have a strong technical knowledge of aircraft, aircraft systems and special mission equipment;
•    You have knowledge of CGR, ITAR and previous experience in government and military flight operations exposure would be considered an asset;
•    You may be required to travel and work extended hours when required;

The position is located in Montreal and the candidate must be located in Montreal, Canada.