Customer Execution & Customization Management
Job Description
Posting Start Date:  10/7/26
Requisition ID:  15669
Dorval, QC, CAN, H4S 1Y9

What are your contributions to the team?

  • Lead high-visibility projects related to customer customization requests, ensuring flawless execution from project launch through final integration into production.
  • Act as a key contributor within the value chain by coordinating action plans and facilitating seamless collaboration among cross-functional teams to ensure efficient implementation without compromising quality.
  • Make informed and strategic decisions by proactively identifying risks related to schedule and cost, developing practical alternative solutions, and providing clear visibility to leadership.
  • Demonstrate influential leadership by mobilizing cross-functional teams and helping prioritize critical issues in a dynamic environment.
  • Drive continuous improvement by identifying optimization opportunities and actively contributing to process enhancements.
  • Collaborate with subject matter experts and leaders across all levels of the organization in a stimulating environment focused on our customers, our people, and our results.

How to thrive in this role?

  • You hold a university degree in a related field, preferably in Project Management, and possess a minimum of five (5) years of relevant experience.
  • Experience in Program Management and Change Management within the aviation industry is considered a strong asset.
  • You have a solid understanding of project management principles and practices.
  • You possess excellent organizational, time management, and self-management skills.
  • You are fluent in both French and English, written and spoken.
  • Experience in a manufacturing environment is considered an asset.
  • You are proficient with Microsoft Office Suite, including Word, Excel, PowerPoint, Power BI, and Microsoft Project.
  • You demonstrate strong interpersonal, leadership, and communication skills.
  • You are customer-focused and innovative in problem-solving.
  • You are open-minded and have a strong ability to work collaboratively within a team environment.