Intern, Employee Service Center (Summer 2025)

What are your contributions to the team?

• Provide extraordinary service to our employees who communicate with our Service Center.
  • Respond to various HR questions (benefits, retirement, fringe benefits, job confirmation, etc.)
  • Learn the basics of customer service
  • Collaborate with managers, employees, and human resources business partners
• Participate in the continuous improvement and development of best practices in human resources management.
• Document our practices.
• Support the integration of new employees at Bombardier.
• Perform data analysis;

During your internship, you will learn:

• Applications/softwares such as SAP Success Factors, Salesforce, Microsoft Suite;
• To develop your leadership, communication, Teamwork, Problem-solving, Time management and your Critical thinking skills.;
• To participate in various special projects.

How to thrive in this role?

• You are studying for a bachelor's degree in administration (preferably in human resources);
• You are a highly motivated team player with excellent communication skills (written and oral) in both official languages (French and English);
• You are a rigorous person who pays attention to detail;
• You are an organized and structured person;
• You have excellent interpersonal and customer service skills;
• You are creative and proactive in problem solving;
• You can uphold strict confidentiality when required;
• You worked well under pressure and in a dynamic environment;
• You have excellent Excel and computer skills;
• You have an attitude that combines autonomy and discretion;