Material Logistic Agent, Customer Critical Orders (CCO)

Date: Jul 16, 2024

Location: Dorval, Québec, CA, H4S 2A3

Company: Bombardier

Why join us?


As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience.


Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity.  Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms.


Bombardier’s Benefits Program


With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

  • Insurance plans                                           
    • Dental, medical, life insurance, disability, and more 
  • Competitive base salary 
  • Retirement savings plan 
  • Employee Assistance Program  
  • Tele Health Program 

What are your contributions to the team?


  • Manage the internal and external procurement of parts, the flow of materials to meet the appropriate level of service to our customers, and the inventory level requirements within budget constraints
  • Be responsible for the entire procure to pay cycle ensuring healthy supplier relationship and best-in-class operational performance
  • Be responsible for the internal and external supplier performance management and drive continuous improvement
  • Support Critical Customer Orders and ad-hoc in-service maintenance activities by expediting reception of parts with suppliers, above contractual parameters (e.g. lead time)
  • Lead projects with a broad scope in own discipline mid to long-term in focus
  • Advise client on complex problems
  • Solve moderately complex problems in own specialty area
  • Prepare and present issues, findings, solutions to management
  • Drive daily continuous improvement activities, including performing root cause analysis, understanding and implementing corrective action plans to KPIs of increased complexity (inventory, COGS variances)

How to thrive in this role?


  • You can work on rotational shifts (day, evening, night and weekends)
  • You hold a Technical College Degree or a Bachelor degree in Operations or Industrial Engineering
  • You have 5-12 years experience in a similar position
  • You strive for a challenging and stimulating work environment
  • You have strong inter-personal and communication skills
  • You can maintain strong relationship with suppliers and drive improvements
  • You have good multi-tasking and prioritizing skills
  • You have good knowledge of computer tools such as Excel, Internet and Lotus Notes
  • You hold a APICS certification (an asset)
  • You speak and write French and English
  • You have knowledge and experience in using MacPac, TIMMS and/or SAP is an asset
  • You have good knowledge of Excel (Intermediate), Internet, Lotus notes

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.


Now that you can see yourself in this role, apply and join the Bombardier family!


Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.



Job Material Logistic Agent, Customer Critical Orders (CCO)

Primary Location Completion Center

Organization Aerospace Canada


Employee Status Regular

Requisition  4368  Material Logistic Agent, Customer Critical Orders (CCO)