Material Logistics Agent, Aircraft-on-Ground
Job Description
Posting Start Date:  4/15/26
Job Location:  Administrative Centre (CA)
Requisition ID:  12820

What are your contributions to the team?

  • Execute urgent spare parts procurement via phone, email, and online portals, ensuring rapid response and delivery tracking.
  • Prioritize and manage critical parts shortages to support immediate aircraft return to service during AOG events.
  • Maintain proactive and transparent communication with external and internal customers during AOG situations, providing timely updates and managing expectations.
  • Coordinate internal and external supply flows to meet service level agreements based on order priority.
  • Identify and resolve discrepancies or delays in material flows by proposing solutions and ensuring supplier accountability for meeting urgent commitments.
  • Analyze complex situations under pressure and make structured and effective decisions to minimize aircraft downtime.

How to thrive in this role?

  • You have 3 to 5 years of experience in procurement, supply chain, or a similar role involving time-sensitive operations (AOG experience preferred).
  • You hold strong communication skills in English and French (spoken and written).
  • You are proficiency in Microsoft Office Suite; SAP experience is an asset.
  • You hold ability to work flexible hours, including 12-hour shifts (day/night and weekends) when required to support urgent AOG events.
  • You can demonstrated ability to work under pressure, manage tight deadlines, and prioritize tasks effectively in a fast-paced environment.