Technical Representative - Customer Response Center (CRC) - Day Shift

Date: Sep 2, 2023

Location: Dorval, Québec, CA, H4S 2A3

Company: Bombardier

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

In your role, you will

  • Support Business Aircraft Global Express and Challenger series customers and Field Service Representatives by providing troubleshooting, technical guidance and making technical recommendations on aircraft systems.
  • Prepare accurate, complete and concise technical reports and correspondence.
  • Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of aircraft.

As our ideal candidate

  • You have a College Diploma in Aircraft Maintenance (Mechanics).
  • You have a comprehensive technical knowledge and experience of aircraft systems on the Global 7500, Global Express and the Challenger series platforms.  However, candidates with mechanical technical knowledge on other Bombardier products will also be considered.   
  • You have a minimum of ten (10) years’ experience in problem solving in the interior and the green aircraft domain.
  • You are customer focused and have strong English and French communication skills (spoken and written).
  • An AME license or equivalent is an asset.
  • You must be available for off-site assignments on short notice (10%).
  • You are comfortable using MS Office Programs.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply.
We thank all applicants for their interest, however, only those under consideration will be contacted. Please continue to monitor our website and apply for additional positions for which you are qualified and may be of interest to you.
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Job Technical Representative - Customer Response Center (CRC) - Day Shift

Primary Location Completion Center

Organization Aerospace Canada


Employee Status Regular