Technical Writer

What are your contributions to the team?

Researching, planning, writing, and quality-checking Engineering data for Maintenance Programs Publications (TLMC/AWL/MRBR/MPD), involving ISC and working group process, coordinating publication plans, and ensuring compliance with customer, operator, and regulatory requirements, while supporting special projects and minimizing risks to publication completion.

• Research, plan, write, and QC technical data focused on Maintenance Programs Publications (TLMC, AWL, MRBR, MPD) using engineering and approved data from multiple sources, while ensuring adherence to schedule.
• Identify and implement process and product improvements in line with the strategic plan.
• Participate in on-aircraft scheduled maintenance task validation activities.
• Ensure customer, operator and regulatory bodies requests and issues are analyzed and satisfactorily responded to.
• Coordinate and define publications book plan.
• Define standards and requirements for creation, and for distribution of documentation in an electronic format specification (e.g., ATA, S1000d, etc).
• Identify, evaluate, and define action plans and schedules to minimize risks to completion of the publications.
• Coordinate and publish Temporary Revisions (TRs).
• Coordinate, publish and distribute Airworthiness Limitations Items (ALIs) resulting from REOs.
• Research and provide Data Module Requirement List (DMRL) for STLMC.
• Review, plan, and coordinate MPP deliverables (ISCs, MRBs, PCRs, CARBs, and others) and schedules impacting Maintenance Programs Publications.
• Support special projects (e.g., developing customized maintenance program).

How to thrive in this role?

• You hold a college degree in Aviation or above, or a minimum of five (5) years relevant experience in Technical Publications or Aircraft Maintenance.
• You have a good understanding in Aircraft maintenance manual planning (TLMC, AWL, MRBR).
• You have a good understanding of S1000D and ATA specifications.
• You have good knowledge of HTML, SGML and XML authoring languages.
• You have strong communication skills (written and spoken, English and French).
• You are proficient with Microsoft office suite (Word, Excel, PowerPoint, and SAP (an asset).
• You have a detailed understanding of Technical Publications processes and technologies (an asset).
• You have experience in product development (an asset).
• You have experience in defining a troubleshooting methodology in a high technology environment.
• You have knowledge and experience in Bombardier Customer Services and Support (an asset).
• You have a good understanding of design procedures and Bombardier Aerospace Engineering System (an asset).