Technologist, Configuration Management

What are your contributions to the team?

• Research, understand and interpret engineering drawings, specifications, and other data sources.
• Extract relevant and required spare parts related data.
• Enter all critical spare parts attributes and information in the Parts Material Master environment in SAP (e.g. dangerous goods information, Harmonized Tariff Codes information, etc.), based on supporting engineering data.
• Generate and maintain initial provisioning lists (“IPL”) to support aircraft sales campaigns.
• Create and validate various inter-disciplinary change requests (RFC) 
• Analyze and respond to various technical queries.
• Respond to queries in a timely fashion, and in accordance with pre-established turn-around-times.
• Provide support to various customer facing teams related to spare parts.
• Ensure that your work is accomplished to high quality standards. 
• Coordinate with internal and external stakeholders to ensure resolution of customer inquiries.
• Contribute to a continuous improvement culture by developing and implementing process enhancements.
• Liaise and communicate effectively with various teams, departments, and functions.
   

How to thrive in this role? Skills, knowledge & experience:

•    You have a minimum of a college diploma or civil, military training in aircraft maintenance or other aerospace discipline.
•    You have 5 to 10 years of experience in aircraft maintenance, operations, aerospace engineering or equivalent.
•    You have knowledge of aircraft systems, technologies and maintenance practices.
•    You have knowledge of aircraft spare parts environments and practices.
•    You possess good analytical skills.
•    You have knowledge of HTS (Harmonized Tariff Schedule).
•    You can read and interpret Aircraft Illustrated Parts Catalogs, as well as various engineering documents, such as reports, drawings, specifications, etc.
•    You are highly organized and able to plan and establish work priorities and you are capable of handling multiple tasks, under pressure and tight deadlines.
•    You are excellent at following-through, closing the loop on Customer inquiries, providing detailed, high quality and accurate answers.
•    You are a team player, able to cooperate and collaborate in a team environment.
•    You have a strong customer focus. 
•    You have knowledge with MS Office systems and SAP systems.
•    You can communicate well in both verbal and written in English and French. 
•    You are available to work on rotating work shifts (evenings, weekends, holidays, etc.).