What are your contributions to the team?

• Support the development of organizational processes and procedures by assisting in documentation, mapping workflows, and gathering input from team members.
• Help sustain and improve existing processes and tools by monitoring usage, identifying gaps, and suggesting updates or improvements.
• Engage with stakeholders to gather feedback and help improve adoption of processes and tools.
• Maintain and organize content on the Organizational Learning Knowledge base to ensure it is current, accessible, and easy to navigate.
• Lead various governance activities such as status meetings, KPI data and team virtual socials.
• Explore opportunities to integrate technology and innovation into learning and process workflows—for example:
  • Identifying ways to use AI to automate repetitive tasks.
  • Proposing tools that improve user experience or efficiency · Evaluate, test, and refine current and proposed AI-enabled solutions to ensure they align with business needs and user expectations. · Assist with deployment readiness by organizing materials, maintaining trackers, and support follow-up activities.
• Contribute to project planning and execution by supporting timelines, tracking tasks, and helping with coordination.
• Analyze data and feedback to help identify trends, risks, or areas for improvement in learning and process initiatives.
• Participate in collaborative workshops and meetings to help design and document learning and enablement strategies.

This internship offers the opportunity to build real-world experience in:

• Project planning and execution including exposure to agile project methodologies.
• Data organization and analysis with opportunities to use tools like Power BI or Excel for visualization.
• Exploring the evolving role of AI in the workplace, including hands-on experience with Copilot agents and exposure to emerging technologies and innovation practices.
• Gain exposure to deployment readiness and change implementation, including the coordination and preparation involved in supporting successful rollouts.
• Working in a fast-paced, dynamic environment with mentorship and support from experienced professionals.
• Navigating organizational dynamics and contributing to cross-functional initiatives.
• Managing client relationships and practicing stakeholder communication strategies.
• Identifying and mitigating risks through structured risk assessment frameworks.
• Developing structured project plans using tools like Microsoft Planner.
• Customer relationship management with a focus on internal stakeholder engagement.
• Networking and collaborating within the Aerospace industry including exposure to industry events and internal communities of practice.

How to thrive in this role?

• Familiarity with process modeling, data organization, and analysis using tools such as Visio, or Mural.
• Strong problem-solving skills, with the ability to think critically and propose effective solutions and a proactive mindset toward continuous improvement.
• Currently enrolled in a program related to business analysis, business administration, training, or operations management.
• Comfortable using Microsoft 365 tools such as Outlook, Teams, SharePoint, and Power Automate and open to learning new digital tools and platforms.
• Proficiency in Copilot Studio and AI agent development, along with an interest in applying artificial intelligence (AI) to enhance processes and improve user experience.
• Experience with Learning Management Systems (LMS) is considered an asset.
• Strong communication skills in English; French and/or Spanish is an asset with the ability to tailor messaging to diverse audiences.