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HR Team Analyst with Italian/Spanish

Date: Mar 20, 2019

Location: Napoca, Cluj, RO

HR Team Analyst with Italian/Spanish-TGHR-ROCJ-TP-240818


This is taking a global approach. This is world moving.

At Bombardier Transportation, our trains and rail solutions move millions of people safely and reliably around the world, every single day. Join us, and you’ll be part of the Global team, sharing knowledge, experience and ideas across countries and cultures, and boosting our reputation as a global leader in the rail technology. Your work will have a truly human impact, connecting communities, cities and businesses, and helping people to get where they need to be. It’s all about progress.

Global in reach and global in outlook is the governing mentality of Bombardier’s HR Operations Centre. Where else but Cluj to better apply this vision, a city thriving on new perspectives and innovation. Locally we engage globally by bringing new standards in employee and candidate experiences. Every aspect from talent attraction, selection, global mobility, training and payroll are managed in Cluj for 12,000 employees monthly.

For our HR Operations Centre based in Cluj-Napoca we are looking for a HR Team Analyst with Italian/Spanish

Your Role:

You will have to manage various incoming HR service requests from Managers, Employees and HR Business Partners in our European business operations. This involves updating records, creating documents and escalating non-standard requests to specialist teams for action.

Your Challenges:

- HR Service Request Handling: you will action as many incoming service requests as possible to meet the business needs and ensure that the Operations Centre meets its Service Level Agreements. Actions will include an end to end generalist service to secure authorizations, address issues, create employee documentation, support in recruiting, training administration, update systems and maintain employee files.
- As our first line support on HR issues for customers
- Run standard and ad hoc reports on request for customers and other HR Operations Center stakeholders
- Identify improvement opportunities and proactively suggest and/or support their implementation
- Support Customer Queries: you will also need to assist customers who are unclear about the nature of their request
- Project Activities: participate in projects to develop processes, systems and standards to continuously improve service delivery


- Education: Bachelor Degree will represents an asset to the role
- Foreign Languages: English at a proficient level, Spanish/Italian – at a proficient level

- Working experience: 0-1 years relevant experience;
- Experience with CRM, SAP HR and systems supporting training, staffing, compensation and payroll would be an advantage
- Excellent customer management and interpersonal skills
- Good analytical skills and attention to details required
- Excellent time management and organizational skills
- Ability to work independently and drive results
- Ability to work in a multicultural and diverse environment.
- Ability to manage and prioritize own workload.

About us

Bombardier Transportation is a global leader in rail technology and offers the broadest portfolio in the industry. It covers the full spectrum of rail solutions, ranging from trains to sub-systems and signaling. The company also provides complete transport systems, e-mobility technology and maintenance services. As an innovation driver, Bombardier Transportation continuously breaks new ground in sustainable mobility. It provides integrated solutions that create substantial benefits for operators, passengers and the environment. Headquartered in Berlin, Germany, Bombardier Transportation employs around 39,850 people and its products and services operate in over 60 countries.

Your ideas move people!

Job: Generalist
Primary Location: RO-CJ-Cluj-Napoca
Organization: Transportation
Schedule: Full-time
Employee Status: Regular

Job Posting:
19.02.2019, 7:49:34 AM

Unposting Date
04.04.2019, 4:59:00 PM

Job Segment: ERP, Payroll, SAP, HR, CRM, Technology, Finance, Human Resources