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Operations Manager

Date: Nov 29, 2018

Location: Seven Kings, London, GB

Operations Manager-TEMA-UKSK01780968


At Bombardier Transportation, our trains and rail solutions move millions of people safely and reliably around the world, every single day. Join us, and you’ll be part of a global team, sharing knowledge, experience and ideas across countries and cultures, and boosting our reputation as a global leader in rail technology. Your work will have a truly human impact, connecting communities, cities and businesses, and helping people to get where they need to be. It’s all about progress.

If you’re ambitious, driven and team-spirited, this is your opportunity to build a career as a

About the role:


Purpose of the job - Operations Manager based East London.

The Operations Manager is the primary interface to the Customer’s Management and Operations team(s) and is responsible for: All aspects of ‘day to day’ delivery of the Contractual Obligations to the Customer. Ensuring compliance with Statutory and Corporate requirements for Quality, Health, Safety and Environment in delivering the Obligations from BT and / or Customer sites. Delivery at the lowest cost commensurate with meeting contractual commitments Process Improvements through application of Lean Principles, Continuous Improvement, 8D
Key responsibilities

1. • People Management
Leadership and Direction of the site team(s)
Ensure the right people on the right job at the right time
Succession Planning and People Development
Skills and Capability Gap Analysis and Action Planning 25 %

2. • Delivery of the Contractual Obligations
Compliance with Statutory and Corporate requirements for QHSE
Action planning based on defined KPIs, performance measures and reporting tools 30 %

3. • Responsiveness of delivery to the customer
Action planning based on defined KPIs, performance measures and reporting tools 20 %

4. • Control and improve EAC Cost against Business Targets
Action planning based on defined KPIs, performance measures and reporting tools
Application of Lean, Continuous Improvement & 8D Principles in Process Improvements 15 %

5. • Best Practice and Innovation Sharing across the organization
Action planning based on defined KPIs, performance measures and reporting tools 10 %

C. Job Requirements

Qualifications & Functional Knowledge
• …
Relevant experience required (i.e. directly linked to the requirements of the position/role)
• Experience of managing a cross functional team. 4 years of direct people management.
• Customer management and delivering high standard of service
• 4 years experience of operational delivery experience
• Proven track record of successful delivery and operational performance
• Engineering or production experience with understanding within rail, aerospace or similar industry
Specialized or cross-functional knowledge / relevant experience required by the position/role
• Ideally financially astute with high level understanding of budgets and financial models
• Commercially strong and able to understand all aspects of contracts.

About us

Bombardier Transportation is a global leader in rail technology, offering the broadest portfolio in the industry. We cover the full spectrum of rail solutions, ranging from trains to sub-systems and signalling, and provide complete transport systems, e-mobility technology and maintenance services. As an innovation driver we continuously break new ground in sustainable mobility, and our integrated solutions create substantial benefits for operators, passengers and the environment. And, headquartered in Berlin, Germany, we employ around 39,850 people, with products and services operating in over 60 countries.

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Job: Project/Program Management
Primary Location: GB-ENG-London - Seven Kings
Organization: Transportation
Schedule: Full-time
Employee Status: Regular

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