What are your contributions to the team?

• Coordinate with the different departments of the organization such as the Field Service Representatives (FSRs), Account Managers (CSAMs), Parts Logistics, BAS/ASF, and Senior Management in order to return the aircraft to service.
• During an AOG event, you will ensure and/or oversee that the necessary logistics are in place to support the customer, such as MRP or Service Facility requirements, GSE, parts and/or kits, engineering documentation, special flight permits.
• Interface and follow up with the customer and/or its representatives as well as vendors will be required until complete resolution.
• Oversee specific aircraft medium term events that require specific attention in logistics and problem solving.

How to thrive in this role?

• You have a College diploma in Aircraft Maintenance (Avionics or Mechanics) or 10 years of related aviation experience.
• You have a strong comprehensive knowledge of the Global platform and the Challenger is an asset.
• You have strong English communication skills (spoken and written).
• You are comfortable using MS Office programs.
• You are customer-oriented & a team player.
• You are available to work days, evenings, nights and weekends on rotation.