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Customer Project Manager

Date: Jan 7, 2021

Location: Singapore, SIN, SG

Customer Project Manager-SIN00319



At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

In your role, you will:

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Customer primary point-of-contact in communication, coordination, and follow-up action such as time/labor/material quotes (DAF approval), preliminary invoices (PPI) generated by planner, give progress updates, get customer approval and debrief on work packages (induction & output meetings), resolution of squawks, and address warranty issues (ODC & Customer Dispute) (SAP).

- Perform Project Management duties for multiple aircraft to include identification of potential risks and management of constraints.

- Develop Time Line (Gant chart) and maintain schedule (Pivotal) through aircraft delivery and follow-up.

- Monitor and oversee work flow to ensure work package is on schedule and within budget. Ensure that work is performed in accordance with Singapore MOE/ Repair Station / Quality Manual, Site Operating Procedures.
- Facilitate status meetings with all departments and shops; update daily reports on status of aircraft and report to all relevant stakeholders.
- Support the team in returning aircraft to service (RTS) after maintenance.
- Produce maintenance and other employee reports as assigned (i.e., IW72/CN41, shortage sheet/zoom, and Autotime).

- Review, approve, and sign final customer invoice as needed (ZPRJ) (i.e., review margin analysis, warranty negotiations, and review of service orders (SVOs).
- Perform post work package activities (Pivotal), (i.e., customer follow-up calls, resolve customer issues after departure.

- Coordinate with customer concerning entertainment during site visit.

- Responsible for meeting or exceeding financial objectives on all projects.

- Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean process.

- Any other adhoc assignment task by management.


As our ideal candidate,

You have Minimum 7 years of experience in performing aircraft heavy/line maintenance

You hold Basic knowledge of applicable local regulation NAA, EASA and Federal Aviation Regulations, for example, part 91, 121, 135 & 145

You have Basic knowledge of aircraft maintenance inspection programs for business jet aircraft

You have interpersonal skills necessary to establish and maintain effective working relationships with co-workers, other business areas and governmental agencies

You have verbal and written communication skills

You have planning and organizational skills necessary to coordinate workload around multiple assignments

Bombardier is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone. Join us at

Your ideas move people.

Job: Project/Program Management
Primary Location: SG-SIN-Singapore
Organization: Aerospace
Schedule: Full-time
Employee Status: Regular

Job Posting:
12.10.2020, 2:35:42 PM

Unposting Date: Ongoing

Job Segment: Project Manager, ERP, Program Manager, Manager, Aerospace, Technology, Management, Aviation