Manager, Quality

What are your contributions to the team?

• Act as the focal point and liaison for all interactions with all National Aviation Authorities (NAA).
• Liaise with NAA, customers and auditors for timely resolutions of Quality & Safety issues and maintain Regulatory approvals.
• Oversee applicable inspections of aircraft maintenance for service and/or overhaul and repair activities to ensure airworthiness and compliance with Maintenance Organisation Exposition (MOE) / Repair Station Quality Control manual and regulations.
• Develop and maintain the MOEs/Repair Station/Quality Control Manual in accordance with each NAA's Part 145 regulation.
• Develop procedures to administer company quality policy.
• Review and interpret National Aviation Regulations to realign current policies, procedures, and manuals as necessary.
• Provide directions and guidance on compliance with Company, Regulatory and Quality requirements.
• Assess applications and approve personnel for carrying out maintenance.
• Oversee Project Management and Maintenance Planning activities from a quality perspective, providing inputs as desired.
• Oversee and administer an effective Internal/vendor Quality (evaluation) Audit Program.
• Conduct incident/accident investigation and provide investigation report to the customer or NAA.
• Conduct risk assessment to the change of management, new capabilities etc. which impact product safety.
• Host monthly Q&S meeting with management team for continuous improvement.
• Collect, analyze, and summarize quality-related information and trends to prepare reports on product and process quality.
• Review and implement, as appropriate, current best practices within Quality field to support achievement of organizational objectives.
• Maintain current knowledge of new trends in quality including the while implementing appropriate best practices.
• Communicate with appropriate customer representatives as required, to ensure all quality issues and inquiries are satisfied.  Also provide performance feedback to customers as required.

How to thrive in this role?

• You must have bachelor’s degree in aviation, engineering or related field.
• You must hold an Aircraft Maintenance Engineering Licence and be acceptable to the CAAS. (if not holding CAAS AML then ICAO Type 2 licence and passes in M9 & M10/L11 examinations).
• You should be trained and experienced Quality Internal and Lead Auditor.
• You must have minimum 10 years technical experience in the Aviation Industry, with 7-8 years of experience in quality management role and 3 years progressive supervisory experience.
• You should possess thorough working knowledge and experience of and with EASA, FAA and CAAS requirements and other NAA requirements pertaining to maintenance programs and procedures.
• You have knowledge of current trends and best practices within Quality field.
• You have fluent English oral and written business writing skills & presentation skills.
• You have strong interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies.