Analyst, Customer skyline strategic management

In your role, you will

• Lead strategic/tactical initiatives and coordinate multidisciplinary teams (for example, Operation’s team, Customer Facing, Contracts, Legal, Sales, Finance, Product planning & Marketing) for Global & Challenger platforms (commonly called Customer Skyline Management);
• Establish and properly balance operational strategies (including schedule, financial & risk management) with customers contractual parameters and gather/analyze all required data to solve complex problems, build business cases & provide recommendations to senior management;
• Develop communication and change management plans to ensure successful deployment and implementation of changes throughout the whole Bombardier community;
• Standardize and optimize processes (tail swaps, model mix conversions, etc.) related to Bombardier Aviation Customer Skyline Management;
• Establish governances, escalate to the appropriate management level when required and provide visibility to senior management;
• Develop trusted relationships with partners (Finance, Customer Facing, Sales, Contract & Operations) to help develop portfolio strategies and action plans that enable business success.

As our ideal candidate

• You have a minimum of three (3) years’ experience in the aerospace industry or similar;
• You hold a bachelor’s degree in Business Administration or Engineering – a PMP is an asset;
• You have a good knowledge of Bombardier manufacturing processes;
• You have business acumen and a general knowledge of financial principles;
• You have been exposed to the contractual aspect surrounding customers in a related field;
• You have strong team leadership skills as well as solid analytical, planning and complex problem-solving abilities and like to think outside of the box;
• You are driving for results and taking initiatives to achieve personal and team objectives;
• You have the desire to improve the efficiency of business processes with both technology and process improvement methodologies;
• You are a highly organized individual and you have strong oral and written communication skills in both English and French;
• You are proficient in MS Office suite (O365 environment);
• You are a good team player and highly reliable.