Analyst, Product Administrator

What are your contributions to the team?

•    Adhere to Bombardier General Work Rules Adhere to Bombardier Code of Ethics, Compliance, and general workplace practices.
•    Manage the implementation of major projects through the product development process from concept to launch.
•    Collaborate with Vendors, Aftermarket Sales team, Engineering, and other Product Administrators to establish pricing and downtime for modification project quotations.
•    Assist in defining, implementing and continuous improvement of the product development processes for Avionics, Interior, and Airframe modifications on all Bombardier aircraft models.
•    Review products with multiple modifications for pricing trends.
•    Research new products/concepts to continuously improve our product portfolio and adhere to our roadmap.
•    Work with vendors to improve relationships and product partnerships.
•    Monitor product sales data.
•    Ensure products are consistently created and maintained in accordance with policies and procedures.

How to thrive in this role?

•    You have a minimum of 8 years previous experience with complex avionics and interior modifications and/or products.
•    You possess thorough knowledge of IT interfaces with aircraft.
•    You have a minimum of 5 years previous experience working in a customer service-oriented environment 
•    You have a minimum of 5 years maintenance or avionics modification experience on Bombardier manufactured aircraft.
•    You have 2+ years product development experience.
•    You possess a bachelor’s degree in aviation, or related field, or equivalent work experience. (5+ years Business Aviation on-aircraft work experience).
•    You possess planning and organizational skills necessary to prioritize and coordinate workload within a multiple project setting.
•    You are skilled in researching methods for obtaining technical information and marketing analysis.
•    You have sound working knowledge of Service Bulletins and other technical documents, and a thorough knowledge of aircraft maintenance and modification programs.  
•    You have Computer skills necessary to learn and/or operate MS Office, Outlook, and other web-based applications and operations specific software.
•    You are Skilled in developing and explaining technical avionics concepts.
•    You have working knowledge of applicable FAA, EASA, and TCCA regulations and requirements for Part 91, 121, 135, 145, and other regulatory and certification requirements.
•    You possess interpersonal skills necessary to interface, establish, maintain, and enhance effective working relationships with customers, co-workers, employees, management, and suppliers.
•    You can articulate product benefits when interacting with customers and employees.
•    You possess experience on the maintenance and modification of Interior and Avionics installations on Bombardier manufactured aircraft.
•    You have previous experience working in a customer service-oriented environment.
•    It is an asset if you have product development experience.