What are your contributions to the team?

• Adhere to Bombardier General Work Rules.
• In conjunction with the management team is responsible for communication and support of Service Center safety
• Responsible for coordinating technical shop floor issues (such as engineering, parts, tooling, outside vendor  issues, etc.) directly or through support team members 
• Assist / liaison with Engineering Constraints (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines 
• Assist in maintaining shop floor efficiencies at the highest levels of standard aviation maintenance 
• Become familiar with all new technical requirements issued (ICW's, AD's, SB's, TR's and AW's) and assist operations with communicating appropriate information 
• Assist in training and mentoring all newly hired technicians 
• Monitor and assist in training requirements to maintain proficient engine run, taxi and towing authorizations.  (Supervise designated trainers and issue licenses as required) 
• Provide input on technician hire, promotion, reprimand and fire decisions 
• Act on behalf of Project Manager during absence   
• Assist operations as required to supplement Project Manager duties   
• Creates aircraft schedules for the shop floor
• Assists Operations supervisor with morning meeting set up
• Assists Operations manager with maintaining programs 
• Conducts hangar audits
• Assists Operations team with coordinating support activities
• Create work orders
• Attend training classes, special technical and administration courses, seminars, exhibits and trade shows as necessary to maintain/expand knowledge with respect to technical and supervisory skills.
• Actively coach/train technicians on service center goals and quality expectations while providing technical assistance and support.

How to thrive in this role?

• You typically have a minimum of 8 years of experience in performing aircraft heavy/line maintenance, along with 1 year of experience with Bombardier product line.
• You typically have working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145  
• You typically have working knowledge of Repair Station Manual and aircraft maintenance inspection programs for jet aircraft 
• You have working knowledge of SAP and Pivotal maintenance transactions 
• You are motivated and self-directed with the ability to work independently
• You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team and other departments.
• You have verbal and written communications skills 
• You have a recognized high level of technical competency and credibility 
• You have training skills necessary to provide Technician training 
• You are a team player 
• You are able to influence without authority and develop results-oriented action plans 
• You have planning and organization skills necessary to plan, prioritize and coordinate technical support to maintain aircraft schedule.
• You are motivated and self-directed with the ability to work with minimal supervision 
• You have computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email and web-based applications 
• You have 2 years of supervisory or lead experience - preferred