Customer Support Engineer

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Date: Dec 18, 2024

Location: Wichita, KS, US, 67209

Company: Bombardier

When applicable, Bombardier promotes flexible and hybrid work policies. 

 

Why join us?

Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. 

Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms. 

 

Bombardier’s Benefits Program         

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

  • Insurance plans
    • Dental, medical, life insurance, disability, and more 
  • Competitive base salary 
  • Retirement savings plan 
  • Employee Assistance Program 

What are your contributions to the team?

Customer Support Engineer (CSE) 

•    Modification Kit and Sustaining Spares Engineering (all Learjet models)
•    GSE Development (Ground Support Equipment) (all Learjet models) 
•    Spares Support Engineering
•    Vendor Engineering Configuration Sustaining Approval 
•    Certification of replacement parts and software upgrades, both Type Certificate and Supplemental Type Certificate programs
•    Be a focal for electrical/avionics and associated emerging regulations
•    Assist in resolving Top Customer Issues
•    Some travel may be required
 

How to thrive in this role?

  • University or college degree in a relevant technical field (strong asset), BS in engineering is recommended
  • 7 years experience in aviation production environment is required, 10 years recommended
  • 5 years experience in a customer support engineering environment is recommended
  • Strong technical ability required, with a focus on electrical/avionics
  • Highly motivated, self-starter, able to handle multiple issues effectively
  • Strong leadership and interpersonal skills required
  • Eligible to view and handle ITAR material
  • Proficiency with AutoCad and/or Catia V5
  • Working knowledge of applicable regulatory certification rules (FAA, EASA, TCCA)
  • Must have active Passport
  • Ability to speak Spanish or French (asset)


 

Now that you can see yourself in this role, apply and join the Bombardier family! 

 

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws. 

 

Job Customer Support Engineer

Primary Location Wichita, ADMN / MFG, Learjet

Organization Learjet Inc

Shift Day job

Employee Status Regular

Requisition  5841  Customer Support Engineer 


Nearest Major Market: Wichita