Supplier Performance Agent

What are your contributions to the team?

•    Lead visits at key supplier sites to analyze performance issues, and coordinate improvement strategies inclusive of PO alignment, process improvements and quality system improvements
•    Expedite all critical parts at critical suppliers to clear all roadblocks and ensure zero disruption to the production line
•    Work with the supplier to establish a back to PO plan through harmonized lines of balance and ensure a daily follow up
•    Align with all key internal stakeholders and prepare a clear mandate for the supplier intervention, regularly follow up on the mandate and ensure a smooth handover.
•    Identify supplier improvement and risk mitigation opportunities at key supplier sites and manage these improvement activities.
•    Drive execution of supplier performance improvement plans and interface with internal and external partners to collaboratively pursue solutions and closure of action plans.
•    Work closely with Procurement, Quality, and Operations stakeholders to create supplier development plans centered on quality, delivery, capacity and supplier process capability.
•    Provide regular feedback to all relevant stakeholders on supplier support progress through
•    Effectively communicates to internal and external groups and ensure appropriate escalation.
•    Conduct a very thorough capacity / capability onsite review at the supplier and establish a clear action plan to address all the gaps
•    Coordinate your own work travel plans by doing the reservation, follow up, expense claim and financial review.

How to thrive in this role? Skills, knowledge & experience:

•    You hold a Bachelor's degree in Administration, Industrial Engineering, Operations management or equivalent experience. 
•    You have a minimum of ten (10) years experience.
•    You must be ready to travel up to 70% of the time.
•    You have strong manufacturing and production knowledge and experience.
•    You have experience working with sub-tiers.
•    You are extremely independent and able to work with new supplier with minimal information.
•    You have experience in project planning and coordination involving several sectors.
•    Your computer skills in MS Power point, Excel and Word are expert level.
•    You are able to work on multiple tasks simultaneously and prioritize.
•    You have a strong sense of ethics and are customer focused. 
•    You have a good analytical, planning, problem solving and interpersonal skills.
•    You have operational and financial management knowledge (asset).
•    You understand the business relationship & dynamics between the Supplier and Bombardier.
•    You have strong communication skills and good knowledge of BA system.
•    You are fluent in English (spoken and written).